Escalators

Best Escalator Companies in Dubai

Matrix High Rise is one of the few escalator companies in Dubai.

As for the definition, escalators are the moving stair cases that are used to continuously transport passengers between different levels. If you observe Mall of the Emirates or Deira City Centre in Dubai you will observe that escalators are a series of steps that are linked together in endless belt. As the belt moves, the steps are ascended and descended at an angle as being established.

Now if we talk about the utility of the escalator supply in Dubai, you will find our escalators products in popular shopping malls, airports, train stations, and office buildings in Dubai. 

Escalators in Dubai

Types of Escalators We Supply

Dubai as we all know is a city of towering skyscrapers and sprawling shopping malls. The city relies heavily on elevators and escalators to provide ease to its people in their moving in a efficient way. Hence, there are four common types of escalators that are used in Dubai. These are:

Standard Escalators

These escalators are very common and many of you have seen these too. The standard escalators are meant to bear the load of the moderate traffic flow.That’s why they are installed in shopping malls, office buildings, and transportation hubs. They can be found in Hospitals, Hotels, and Mid-rise apartment buildings

Heavy-Duty Escalators

As from the name, these escalors unlike the standard escalators are used to carry high traffic flow and load. They are found in places like ike airports, train stations, and metro stations.They are best for these places in Dubai so to maintain the consistent flow of traffic. Based on the usage of these escalators special mechanical techniques are utilzed so to make them strong enough to bear heavy load.

Crisscross Escalators

You may know these by the name of “Parallel Escalators.” We also supply these escalators in Dubai. They are a sort of space-saving escalators are a clever design featuring two escalator units that crisscross each other. The purpose of this design is that it allows passengers to change direction seamlessly between levels. Used in transportation hubs and some shopping malls

Outdoor Escalators

The hot climate conditions of Dubai necessitates escalators designed for outdoor use. Outdoor escalators are specially designed to withstand harsh weather conditions, including rain, dust, and extreme temperatures. You can commonly observe them in outdoor areas like public walkways, stadiums, and waterfront promenades.

Escalator Installation

Being one of the leading escalator suppliers in Dubai, we are skilled in the escalator installation process as well. Escalator installation like elevator installation is a complex process that requires meticulous planning, skilled technicians, and strong adherence to safety regulations. Here is everything you should know:

Needs for Escalator Installation:

You need escalator installation because of the following three reasons:
New Construction: You have new building and you want to facilitate efficient movement between floors.
Modernization: Your existing escalator is outdated. So to enhance its performance, safety, and aesthetics, you want Matrix High Rise to install a new escalator for you.
Increased Capacity: High-traffic areas may need additional escalators to handle increased passenger flow.

Escalator Installation Process:

Escalator installation is a multi-stage process. The proess typically consists of the following steps:

Pre-Installation Planning: The first step we do is the pre-install planning. It comprises of the following steps:

  • Site Survey: Our engineers will assess the space available, weight capacity requirements, and existing building infrastructure.
  • Permitting: In the next step we guide you abour the building permits and approvals that are needed from relevant authorities for the installation of your escalators.
  • Equipment Selection: Based on the above two, we choose the appropriate escalator type, size, and capacity based on project specifications are selected for you.
  • Delivery and Storage: Next we carefully deliver your escalator components to the site situated in Dubai where they are stored securely.
  • Pit Construction: The next step is the pit construction. A pit is excavated below the bottom landing to house the drive machinery and lower section of the truss.
  • Truss Assembly: Truss assembly is a main steel support structure of the escalator that is assembled on-site.
  • Step and Track Installation: The steps (pallets) and tracks are meticulously installed on the assembled truss. Important to mention here that ensuring proper alignment and tension is necessary.
  • Handrail and Balustrade Installation: The handrail system and surrounding panels are mounted.
  • Machinery Installation: The drive motor, gearboxes, and other mechanical components are installed in the pit and connected to the chain system.
  • Electrical and Control System Installation: The electrical wiring and control system are installed, ensuring proper functionality and safety features.
  • Testing and Commissioning: Once everything is assembled, the escalator undergoes extensive testing to verify proper operation, safety features, and compliance with codes.
  • Final Inspection and Handover: One the above steps are completed, qualified inspectors will review the installation and will ensure that it meets all safety and building code requirements. The escalator is then handed over to the building owner for operation.

Escalator Maintenance By Matrix High Rise:

As we mentioned above, escalators in Dubai, offers an efficient means of transportation for the people. But to ensure the smooth running of these elevators it is necessary that a regular maintence scheme should be planned. A sort of regular inspection where professional escalator company like Matrix High Rise can do the maintenance for you. Based on 25 years of experience we have, we can tell you that escalator maintenance is needed because:

  • Safety: Regular inspection done during the escalator maintenance Dubai helps us to identify the worn components, loose parts, or misalignment. These can cause potential safey hazards and can lead to injuries.
  • Performance: To get the optimal performance from your escalators it is essential that your escalator runs smoothly and efficiently. It includes prevention of breakdowns, noise reduction and more comfortable experience for the passengers.
  • Lifespan: Based on our observation regular maintenance extends the lifespan of the escalator by minimizing wear and tear. This in turns helps to cut down the costly repairs and replacement charges.
  • Compliance: Building codes often mandate specific maintenance procedures and frequencies to comply with safety regulations. With us, our skilled escalator experts in Dubai will ensure compliance with these codes.

Escalator Maintenance Process:

Till now you have understood that why escalator maintenance is so important and being a company doing this in Dubai we know each and every step that helps us to deliver the best results for you. Now how about we share some key points regarding the escalator maintenance process. These include:

Daily Inspections: This a basic type of maintenance and it is generally performed by building staff. It involves identifying issues like debris on escalator steps, damaged handrails, or malfunctioning safety features. 

Weekly/Monthly Maintenance: This is a more comprehensive inspection and is performed by our qualified escalator technicians. The steps involved in this type of maintenance are:

  • Lubrication: It is the process of applying oil and grease to certain parts of the escalator that are frequently exposed to friction and wear. This helps to cut down the friction and ensures a smooth working mechanism.
  • Cleaning: The next part of the maintenance process is about removing dirt, debris, and grime from the tracks, steps, and handrails. This is important as it helps to ensures smooth operation and a clean appearance.
  • Tension Checks: Tensions checks are important to ensure a proper step movement. During the maintenance process tension checks are made by our escalator specialists and will ensure to reduce the stain on the system.
  • Safety System Checks: The next part is about testing emergency brakes, stop buttons, and safety sensors. This helps to verify their functionality in case of emergencies.

Semi-Annual/Annual Maintenance:This is more in depth and detailed type of maintenance and is either done on semi annual basis or annual basis. In this type of maintenance, escalators in Dubai are taken out of service for a more throtough inspection. This includes:

  • Inspect Internal Components: Internal components of the escalators like wear on chains, sprockets, bearings, and other internal parts are thoroughly inspected. If needed we replace worn components with the new ones.
  • Deep Clean: More intensive and detailed cleaning is performed to take out all the dirt present on the escalator system that can hinder its performance.
  • Adjustments: Fine-tune the alignment of steps, handrails, and other components for optimal performance.

Process Codes and Standards:

There are few codes that are associated with the maintenance of the escalators and we ensure to strictly abide by them for our clients. These are:

  • American Society of Mechanical Engineers (ASME) A17.1/CSA B44 Safety Code for Elevators and Escalators
  • National Elevator Industry Association (NEII) Recommended Practice for Elevator & Escalator Maintenance
  • Local Building Codes: We strictly follow the local Dubai authorities guidelines and requirements. This is what makes us the best escalator company in Dubai.

Factors Affecting Escalator Maintenance:

Along the factors as mentioned above that discussed the need and regulations of escalators, there is a question do all types of escalators needs same maintenance? Ofcourse No! The following are the components that are associated with escalator maintenance:

  • Traffic Volume: Traffic volume is the first factor to consider. Escalators that experience high-traffic flows are more prone to wear and tear. Hence, they require more frequent maintenance.
  • Environment: Likewise, exposure to harsh climate conditions especially as we see in Dubai like dust, dirt, moisture, or extreme temperatures can accelerate component wear.
  • Escalator Type: Similarly as we discussed above, there are different  types of escalators. Each have its own usage. Hence the maintenance needs for all of these is also different.
  • Age of the Escalator: The age of the escalators is equally important. As escalators age, they face a lot of breakdowns and wear and tear and hence more frequent need of maintenance.

Escalator Repair

While discussing the escalator maintenance, it is important to mention here that we also provide escalator repair services in Dubai as well. This includes:

  • In the first stage, our qualified technicians will diagnose the issue by examining the malfunction, checking error codes, and performing tests.
  • In the second phase, we will repair the worn out, damaged and faulty components with genuinely manufactured parts.
  • Likewise, the misaligned components, loose connections, or tension imbalances are repaired.
  • Sometimes there are electrical issues involved too! Our skilled workers will repair the wiring, circuit boards and control systems.
  • Once all the repair is done, testing an repairing will be done

Get in Touch

Whether you are looking to buy a new escalator for your needs. Or want to hire a professional company that is expert in escalator installation, maintenance and repair we are the best choice for you to consider. Contact us and let us do the best for you